Returns & Exchanges
At Woodchuck, we take pride in the craftsmanship of our home goods and want you to be completely satisfied with your purchase. If your handcrafted item isn't a perfect fit for your home, we offer a 30-day return window for all standard furniture and decor.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully repack your items in their original protective packaging to ensure wood surfaces remain unscratched during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from our portal, securely attach it to the outside of your box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our workshop inspects the returned item for quality, we will issue a full refund to your original payment method within 5-7 business days.